What is this page about?
ChinaEase Buddy passes are one-time purchases and are generally non-refundable once access is activated. This does not affect statutory consumer rights under your local laws.
ChinaEase Buddy
Refund Policy
Quick answer
ChinaEase Buddy passes are one-time purchases and are generally non-refundable once access is activated. This does not affect statutory consumer rights under your local laws.
Last reviewed: June 12, 2026
Practical tips
- Prepare core China travel tools before arrival when possible.
- Keep backup options for payments, transport, and communication.
- Use bilingual phrases when you need to show clear Chinese text to local staff.
FAQ
How can ChinaEase Buddy help?
Use the free toolkit to find practical China travel help for apps, payments, food, transport, hotels, and emergency situations.
Official or primary sources to verify
- Official app instructions from Alipay, WeChat, Didi, Amap, and Trip.com.
- Your airline, hotel, card issuer, embassy, consulate, or relevant official authority for time-sensitive requirements.
ChinaEase Buddy is a digital travel toolkit. It is not an official travel authority, visa service, immigration service, medical service, legal service, financial service, hotel booking service, or flight booking service. Always confirm important travel, payment, health, and entry information with official sources or service providers.