ChinaEase Buddy

How to Use DiDi in China as a Foreigner

Maintained by Lin · Tested on iPhone 14 (iOS 18.5), DiDi 7.2.14, Dongguan, October 24, 2026

Quick answer

Yes, foreigners can use DiDi, and the app works in English. I tested it in Dongguan on October 24, 2026:

  • English: Account → gear icon → Language → English → 完成 (Done) → Confirm.

  • Search: typing place names in English worked. Still check the pin on the map.

  • Prices: app rides show an Upfront Fare, a fixed price. Taxis show Est., an estimate.

  • Getting in: check your pickup point before you set off, and confirm the last digits of your phone number with the driver. The trip may not start without them.

  • Paying: online with WeChat Pay, Alipay or a card, or cash on taxi trips. How to pay for DiDi with a foreign card

Jump to: Download · English · Book · Pickup · During the ride · Pay · Help · Phrases

Last reviewed: October 24, 2026

Download the right app

DiDi's app for mainland China is sold by Didi Chuxing (Beijing) Network Platform Technology Co., Ltd. Its name in the App Store changes from country to country (in the US store it's "DiDi China: Ride Hailing"), so check the seller before you download.

DiDi's listing says the app is in English and supports "global mobile number login". You'll need to receive one SMS code to sign up.

Already set up Alipay or WeChat? DiDi also runs inside both as a mini program, so you can book without installing the app.

Switch DiDi to English

  1. Tap Account (bottom right), then the gear icon (top right).

  2. Tap Language and choose English. The other options are Simplified Chinese, Traditional Chinese and Korean.

  3. Tap 完成 (Done) at the top right, then Confirm.

DiDi language settings with English selected, alongside Simplified Chinese, Traditional Chinese and Korean
Screenshot from my iPhone, Dongguan, October 2026

A few things stay in Chinese, including that 完成 button and some coupon names.

Book a ride step by step

  1. Tap Where to? and type your destination. Searching in English worked in my test.

  2. Check the pickup point (see the next section).

  3. Pick a ride type. You can tick several at once to get a car sooner; the bottom bar then shows a price range.

  4. If you ticked Taxi, DiDi asks how you'll pay: Pay Online or Cash.

  5. Tap Confirm.

DiDi home screen in English with the Where to? box, map blurred for privacy
Screenshot from my iPhone, Dongguan, October 2026
DiDi ride options in English with upfront fares for Economy, Standard, Priority and Premium and estimates for taxis
Screenshot from my iPhone, Dongguan, October 2026

What DiDi showed me for a 3.1 km, 9-minute trip in Dongguan:

Ride typeDiDi's descriptionPrice shown
EconomyThe most affordable ridesUpfront Fare 10 CNY
StandardEveryday ridesUpfront Fare 11.1 CNY
PriorityShorter waiting timeUpfront Fare 11.9 CNY
Taxi—Est. 14.1 CNY
Comfort Taxi—Est. 14.1 CNY
PremiumHigh end cars, top driversUpfront Fare 20.2 CNY

An Upfront Fare is a fixed price for the trip. Est. on taxis is an estimate.

English place names aren't always right. In my test, a mall in Dongguan showed up as "Wanda Plaza (Beijing Wukesong Branch)". Check the pin on the map, not just the name.

Pickup and getting in

Check that the plate number matches the one in the app before you get in. At airports and big railway stations, follow the signs for the ride-hailing pickup area (网约车上车点).

Most drivers only speak Chinese, but DiDi's in-app chat translates between English and Chinese.

During the ride

In an emergency, call 110 (police).

Paying for DiDi

When you book, DiDi offers two ways to pay:

  • Pay Online: WeChat Pay, Alipay or a credit or debit card. In the app's payment methods, the card option lists UnionPay, Visa, Mastercard, JCB and Diners. Apple Pay is on the list too.

  • Cash: only on taxi trips, and coupons can't be used.

DiDi asking to choose Pay Online or Cash, with cash only for taxi trips
Screenshot from my iPhone, Dongguan, October 2026
DiDi payment methods listing a credit or debit card option for UnionPay, Visa, Mastercard, JCB and Diners, plus Apple Pay and Alipay
Screenshot from my iPhone, Dongguan, October 2026

Paying with a foreign card, the fees, and what to do if your card is declined: how to pay for DiDi in China.

Help, lost items and wrong fares

DiDi's customer service (DiDi Service in the app) starts with an AI assistant and asks whether you want English or 中文. There's a Safety Hotline button at the top right, and Switch Trip lets you pick the ride you need help with. DiDi says its English customer service runs 24/7.

DiDi customer service asking you to choose English or Chinese, with a Safety Hotline button
Screenshot from my iPhone, Dongguan, October 2026

For a wrong fare or a lost item, take a screenshot of the trip first, then raise it with customer service.

Phrases to show your driver

EnglishShow this
The last digits of my phone number are ____我的手机尾号是 ____
I'm at the pickup point. Where are you?我在上车点,你在哪里?
I don't speak Chinese. Please send me a message.我不会说中文,请发消息给我。
Please follow the route in the app.请按导航路线走。
Please stop here.请在这里停车。
Could you open the trunk, please?麻烦开一下后备箱。

FAQ

Can foreigners use DiDi in China?

Yes. The app works in English, and DiDi says it supports global mobile number login. You'll need to receive one SMS code to sign up.

Which DiDi app should I download?

The one sold by Didi Chuxing (Beijing) Network Platform Technology Co., Ltd. Its name varies by App Store country; in the US store it's "DiDi China: Ride Hailing".

How do I change DiDi to English?

Account → gear icon → Language → English → 完成 (Done) → Confirm.

Can I search for places in English?

Yes, it worked in my test. English names can be wrong, though, so check the pin on the map.

What does "Upfront Fare" mean?

It's the fixed price for an app ride. Taxis show "Est.", an estimate.

Can I pay DiDi in cash?

Only on taxi trips: choose Cash when DiDi asks how you'll pay. Coupons can't be used with cash.

Why does the driver ask for my phone number?

To check you're the right passenger. Confirm the last digits; the trip may not start without them. If you don't speak Chinese, show the digits on your phone.

What if the driver takes a different route?

Ask the driver, or contact DiDi's customer service straight away.

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